Terms & Conditions

Introduction

Peye Bouste – Terms & Conditions of Advertising Services

The Company Peye Bouste, a service provider operating in the Republic of Haiti;

The Customer, whose identity is defined at the time of account registration or purchase on the Peye Bouste portal.

By creating an account or "signing up," the Customer knowingly adheres to these Terms and Conditions.

I. Subject and Scope

Peye Bouste offers a service to boost visibility through social media advertising (Meta, TikTok, etc.). The Customer agrees to comply with these Terms and the specific policies of the third-party platforms used. This agreement relates solely to advertising services and does not alter obligations under other existing contracts.

II. High-Availability Services (The 24/24h Rule)

To ensure our clients never miss a growth opportunity, Peye Bouste provides a "Always-On" digital environment:

• 24/7 Fund Management: Customers may add funds to their advertising balance at any time (24/24h). All digital payment transactions are processed through our secure, automated system.
• 24/7 Customer Support: Our support channels are available 24 hours a day to address technical issues, payment queries, or campaign updates.
• Campaign Launch Window: While funds can be added 24/7, the manual review and final optimization of new ad creative typically occurs between 8:00 AM and 9:30 PM (EST) to ensure maximum quality control.

III. Financial & Refund Policy

• Transaction Proof: Electronic records of fund additions and ad spend kept by Peye Bouste serve as definitive proof of transaction in any dispute.
• Refund of Balance: If a Customer chooses to stop a campaign, Peye Bouste will refund the net remaining balance. This is the total amount added minus any funds already spent on the platform (Meta, TikTok, etc.) and any applicable transaction fees.
• Inactivity: Accounts with no activity for 180 days may be subject to termination as per Article 12 of the corporate standard.

IV. Gamification & Rewards Program

To reward our community, Peye Bouste offers a points-based loyalty system. By using our services, the Customer agrees to the following:

• Earning Points: Points are earned based on verified ad spend and specific platform interactions. The exact conversion rate of "Spend-to-Points" is determined by Peye Bouste and may be adjusted periodically.
• Non-Monetary Value: Points hold no cash value and cannot be withdrawn as currency. They are strictly for use within the Peye Bouste ecosystem for service discounts, upgrades, or exclusive features.
• Expiration & Forfeiture: Points may expire after a period of inactivity (matching the 180-day rule). If an account is terminated for a violation of terms, all accumulated points are immediately forfeited.
• Anti-Fraud: Any attempt to manipulate spend or exploit system bugs to earn points will result in the immediate removal of points and potential account suspension.

V. Data Privacy & Rights

• Purpose of Collection: We collect your information (Name, NIF/ID, Contact) solely to manage your account and comply with Haitian financial regulations.
• No Third-Party Sales: Like a global media group, we strictly prohibit the selling or sharing of Customer data to outside marketers.
• Confidentiality: All strategy discussions and campaign data are kept in a secure, encrypted environment.

VI. Platform & Network Limitations

• Third-Party Approval: While Peye Bouste is available 24/7, we do not control the approval speed of social media networks. Most ads are approved within 24 hours by their internal systems.
• Force Majeure: Peye Bouste is not liable for service interruptions caused by internet service provider (ISP) failures or platform-wide outages (e.g., a global Facebook crash).

VII. Dispute Resolution & Arbitration

1. Internal Review: The Customer must first contact our 24/7 support team to resolve the matter amicably.
2. Legal Arbitration: If no resolution is reached, the parties agree to submit the dispute to the Chamber of Conciliation and Arbitration of Haiti (CCAH).
3. Jurisdiction: The legal seat for all transactions is Port-au-Prince, Haiti.